Returns & Refunds

Returns

If there is a problem with your order, contact us within 14 days of delivery so we can review the issue and provide the next best resolution.

Eligible issues

• Item arrived damaged
• Item arrived defective
• Wrong item received
• Order lost in transit after carrier investigation

Non-returnable situations

We may decline returns for used products, intentional damage, or requests made outside the review window unless required by law.

Refund timing

Approved refunds are typically issued back to the original payment method within several business days after the case is resolved. Processing speed depends on your payment provider.

How to start

Email us with your order number, the issue you experienced, and clear photos if the item arrived damaged or incorrect. We will review and reply with the appropriate next step.